Wednesday, February 13, 2008

Casino Tipping 101

I've been working as a blackjack and roulette dealer for a couple of months now and have heard some varying opinions about tipping in casinos. I have heard some people say that they never tip when playing BJ or any other table games and I have to wonder HUH??? Their excuse is that the dealer has no say in the outcome, it is the player's money at stake, and the casino pays the dealers a wage anyways so why should they tip extra. You tip extra because, just like when you go to a restaurant and order food or when you take a taxi, the person you tip has provided a service. And you tip based on the quality of that service. So if a waiter forgets part of your order or if a taxi driver is rude in conversation, you tip less, if at all. The same holds for casino dealers. A dealer's job is to make the players time at the table as enjoyable as possible while they take your money. That's their job... to take your money. And you know this when you sit down so don't be surprised when it happens. But if you win money, and the dealer has made your stay at his/her table enjoyable, then give them a tip. And the amount is not set in stone like in a restaurant. I don't ever expect 15%. But if you walk up to a roulette table and throw $100 on black, hit it, let it ride, and get hit againg, throw the dealer $5 or $10 as you are walking away with your $300 profit. I know you may be down a couple grand already, but now you are doing a little bit better and the dealer had a part in it.

Roulette is a tough game for tokes if a player is not tipping until they leave the table. Players often sit too long (they get up big, keep playing, and get knocked to nothing) so when you have a big hit (3X or more the total amount wagered... i.e. if you are playing 20 $1 chips on the number and hit 2 or 3 straight up on a number and win $70 or $105) toss the dealer a dollar or two. Or, if you want, play a bet or 2 for the dealer. Tell the dealer you would like to play for them and give them the chips. They will convert them to another color or value chips, and then have them place them on a couple of your bigger bets. This way if you win, they win. Dealers will appreciate being part of the game and will root for your numbers to hit and they will probably be more fun to have around (it gets pretty tedious spinning a ball all night).

With blackjack, the play is more steady so the tipping should be more steady. And the tipping can depend on the size of your bet. If I'm playing BJ and win a few hands in a row, I will play a little bit for the dealer. This way when the player wins, the dealer wins. If I go on a losing streak I might throw a tip up to try to get the streak to go away. But when I'm dealing and I have an entire table not tipping, you are going to have me tight-lipped and dealing as fast as I possibly can in the hopes that you will lose your money and someone who will tip will sit down in your place. And if you get a Blackjack and are given a $2.50 chip, don't play it on your own stack. Stick it out and play it for the dealer or give it to them outright, but you will just annoy your dealer if you get blackjack again (you figure out what 1.5 times $27.50 is... some of us are really good at math, but it is still annoying).

One other thing to remember is that most poker dealers keep their own tips, but table games tips are usually pooled for a 24 hour period. So if you see a full toke box, it is going to get split between every single dealer who is working that day. All of the dealers make the same amount per hour in a casino regardless of whether they are dealing in the High Limit Blackjack room or spinning the Big 6 Wheel. This makes it more fair and allows the casino to find people to work the graveyard shift when many tables are dead. Poker dealers usually get tipped at the end of every hand so they have incentive to get as many hands per hour dealt by keeping their own tips, and this helps the casino by bringing in more rakes.

Don't get me wrong. I don't expect a tip from every person who comes to my table, but if I'm friendly, doing my job, you are enjoying my dealing, and you are winning some, be courteous and toss me something. Hope to see you at the tables!!

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